Privacy Policy

August 3, 2025

Almuetamad built the Almuetamad Store app (the “App”) as a free mobile application. This SERVICE is provided by Almuetamad at no cost and is intended for use as is.

Your Privacy Matters

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our App.

We are committed to protecting your privacy and providing you with a secure and trustworthy experience.

This Privacy Policy is designed to comply with regulations in most regions, with a particular focus on protecting users in North Africa, especially Libya.

We also strive to adhere to the guidelines set forth by both Google Play Developer Policy and Apple’s App Store Review Guidelines.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy.

The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

We collect several categories of information to provide, improve, personalize, and secure the App’s functionality and services.

The specific information we collect depends on how you interact with the App and the features you choose to use. Here’s an overview of what we might collect:

Account Information:

 When you create an account, we may collect your name, email address, phone number (optional: primary and secondary), password (hashed and salted), and any other information you choose to provide.
Device Identifiers: We may collect a unique identifier associated with your device, such as your device ID, advertising ID, or International Mobile Equipment Identity (IMEI).

This information is used for personalization, app usage analysis, and potentially for targeted advertising (if applicable) in accordance with relevant app store guidelines. You can manage your advertising ID settings through your device settings.

App Usage Data: 

We may collect data about your interactions with the App, such as the features you use, the screens you visit, the time you spend on each screen, search queries, and in-app purchases.

This information is used to improve the App, personalize your experience, and provide relevant recommendations.

Log Data:

 When you use the App, we may collect standard log data, including your device’s IP address, operating system version, browser type, the time and date of your visit, and other diagnostic data. This information helps us diagnose and troubleshoot issues, analyze trends, and improve the App’s performance.

App Usage Data:

 We may collect information about your interactions with our app, such as the features you use, the screens you visit, and the time you spend on each screen. This information is used to improve the app and to personalize your experience.

Link to the privacy policy of third-party service providers used by the app

• Google Play Services

• G-mail

The personal information that we collect depends on the context of your interactions with us and the App, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You.

We collect names; phone numbers; email addresses; mailing addresses; usernames; contact or authentication data; and other similar information.

Purpose of Phone Number Collection

We collect your phone number to authenticate your identity and provide essential communication regarding your orders from our store.

Primary Phone Number

When you place an order for the first time, we require you to enter a primary phone number. This number is essential for verifying your identity and ensuring secure transactions.

Secondary Phone Number

While it is not mandatory, you have the option to provide a secondary phone number. This additional phone number allows us to contact you if necessary regarding your orders.

Social Media and 3rd party authentication Login Data.

We may provide you with the option to register with us using your existing social media or a 3rd party account details, like your Gmail, Facebook, Twitter, Apple ID, Phone Number, or another 3rd party account.

If you choose to register in this way, we will collect the Information described in the section called “HOW DO WE HANDLE YOUR SOCIAL AND THIRD-PARTY LOGINS?” below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Here are some examples of how long we may retain your information:

Account Information: We will retain your account information for as long as your account is active.

You can deactivate your account at any time, and we will delete your account information upon your request, subject to any legal or regulatory obligations.
Device Identifiers: We will retain device identifiers for a reasonable period to support app analytics and improve the App’s functionality.

App Usage Data: We will retain app usage data for a reasonable period to analyze trends, improve the App, and personalize your experience.
Log Dataa: We will retain log data for a reasonable period for troubleshooting purposes and to ensure the security of the App.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving the App’s functionality and services;
• Processing your orders and purchases;
• Communicating with you regarding your account, orders, and the App;
• Personalizing your experience within the App;
• Analyzing App usage and performance;
• Detecting, preventing, and addressing fraud or security threats;
• Complying with legal and regulatory obligations;

Sharing Your Information

We may share your information with third-party service providers who assist us in operating the App, such as payment processors, cloud storage providers, analytics companies, and marketing partners.

These third parties are contractually obligated to keep your information confidential and use it only for the purposes we have authorized.

We may also disclose your information if required by law, to comply with legal process, to protect our rights or property, or for the safety of you or others. We will strive to notify you of any such disclosure, unless prohibited by law or court order.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services.

You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Your Choices

You have choices regarding your information:

• Account Information: You can access, update, or delete your account information by visiting your account settings within the App.
• Location Data: You can manage your location permissions through your device settings.
• Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in such communications.

Your Rights (if applicable in your region)

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You may have the right to request a copy of the information we hold about you.
• Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete information we hold about you.
• Right to Erasure: You may have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Restrict Processing: You may have the right to restrict the way in which we process your personal information.
• Right to Data Portability: You may have the right to request that we transfer your personal information to another service provider.

To exercise any of these rights, please contact us using the information provided below.

Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our App is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2025-03-07

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@almuetamad.com.

Or +218914479920